New York State Emergency Medical Technician (EMT) Practice Exam

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Upon being dispatched for an elderly patient experiencing diabetic complications, what is your first action?

  1. Confirm with dispatch that you received the call information

  2. Ask the dispatcher to obtain a medical history

  3. Inquire if the patient is conscious or unconscious

  4. Request law enforcement secure the scene

The correct answer is: Confirm with dispatch that you received the call information

In emergencies, especially when responding to a call about a patient experiencing diabetic complications, the first action is to confirm with dispatch that you received the call information. This step ensures clear communication and acknowledges the receipt of critical information about the incident. It sets the stage for your team’s response and allows you to prepare for what might be encountered on scene. Understanding the situation enables you to gather supplies, anticipate potential challenges, and coordinate with additional emergency services if necessary. While other options might seem relevant, confirming receipt of the call information is essential for maintaining operational effectiveness. Asking the dispatcher to obtain a medical history can be beneficial; however, it usually occurs while en route rather than as an immediate action. Inquiring about the patient's consciousness is crucial, but it is typically part of the on-scene assessment. Requesting law enforcement to secure the scene is only necessary if there is a safety concern, which wouldn't be the first step in a medical emergency. Thus, the correct prioritization of initial actions emphasizes the importance of clear communication at the outset of any emergency response.